Frequently Asked Questions

What is a Digital Badge?

Digital Badges are web-enabled proof of an earned credential, demonstrated skill or professional achievement. They can be verified online in real-time, showing your potential employer what you learnt, how you learnt it and what you are capable of. 

Digital Badges are shareable via social media, email signatures or digital resumes, allowing maximum visibility and recognition for your learning. 

How can I earn and claim a badge?

To earn your Smart Skills Digital Badge, you simply:

  1. Click on the Smart Skills Digital Badge tile to be redirected to the dedicated course page on Torrensonline
  2. Select the ‘Get this course’
  3. Sign up for your Torrensonline account and follow the prompts to purchase the Digital Badge. You will now be able to access the on-demand short courses that make up the Smart Skills Digital Badge on the Torrens online site. Start at any time and complete the on-demand short courses at your own pace.
  4. You will earn your badge upon completion of all the on-demand short courses. Once you have earned your badge, you’ll receive an email from Credly's digital badge platform* with instructions on how to set up your Credly account. Follow the prompts to claim and share your Digital Badge from the Credly platform.

* Credly is a global open badge platform. It is the network of choice for organizations that require enterprise tools to scale global credentialing programs and that meet the most rigorous data standards and security.

How is my Smart Skills Digital Badge displayed? What’s the benefit of sharing it?

Your Digital Badge is a digital image containing verified metadata* that describes your qualifications and the process required to earn them. They are issued and managed through Credly’s Digital Badges platform.

Representing your smart skills as a digital badge gives you a way to share your abilities online in a way that is simple, trusted and can be easily verified in real-time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and what you’re capable of. Showcasing those achievements in a credible and validated way increases your chances of being noticed by your network.

*Metadata is data that provides information about other data, it summarizes basic information about something; making finding & working with particular instances of data easier. Metadata can be created manually to be more accurate, or automatically.

How do I share my Digital Badge? Is there a fee?

You can share Digital Badges directly to LinkedIn, Twitter and Facebook from your Credly account.

To share your badge:

  • Log into your account on
  • Select the Digital Badge you would like to share
  • At the top of the page, select the blue ‘Share’ button
  • You will be brought to the ’Share Badge’ screen where you can find different tabs directing you to connect your social media accounts
  • Once your social media account is connected, click ’Share’.

There is no fee for sharing your Digital Badges and you can share them as many times as you want. This is a service Torrens University Australia provides to you, at no cost.

Can I include Digital Badges on my CV or LinkedIn profile?

Yes. Every credential and profile on Credly has a unique URL that can be shared on a CV or website. This service also works with popular social and professional networking platforms.

LinkedIn currently requires you to manually add information about your certification to share Digital Badges. Visit this link for step-by-step instructions.

What stops someone else from copying my Smart Skills Digital Badge and using it? What if I don’t want my credentials to be public?

Torrens University Australia Smart Skills Digital Badges are uniquely linked to data hosted on the Credly platform. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.

You can easily configure your privacy settings in the Credly platform. You’re in complete control of which information about you is made public.

Do I get a certificate once I complete an on-demand short course?

Yes. If you complete an on-demand short course you will receive a certification of completion via email. You can also access the certificate through your Torrensonline account.

Can I gain credit after completing a short course?

Yes, you can gain credit if you complete one of the following short courses: Micro-credentials, single subject, Digital Badges (six badges and assessment) and graduate certificates.

Here’s how it works: 

Completing six on-demand short courses in a specific category earns you a Digital Badge. When you have obtained all six Digital Badges, you have the option to take an assessment and gain credit towards a formal qualification. This is equivalent to one subject within a complete Torrens University Australia course. 

Can I register and study from anywhere in the world?

Yes, you can study an on-demand short course or earn a Smart Skills Digital Badge anytime, anywhere. These courses are flexible and 100% online. All you need is access to a computer or mobile device and the internet. Torrensonline courses are accessible from any device, are responsive and are suitable for any internet browser. 

Can I start and study at any time?

You can start an on-demand short course or earn a Smart Skills Digital Badge at any time of the year. There are no specific start dates, and you can complete these courses at your own pace, taking the time you need.

How do I sign up to on-demand short courses or Smart Skills Digital Badges?

To create an account on the Torrensonline platform, click ‘Sign up’ in the top right corner of the screen and enter your details. Once you have created an account, you are free to explore the courses available.

Alternatively, you can create an account by selecting a course that you would like to study. If you don’t have an account when you purchase a course, the platform will prompt you to create one.

How long do I have access to the course for? Does my password expire?

Once you set up your Torrensonline account, you can access it from anywhere at any time. The password does not expire.

Is there any help available if I have a question?

Yes, we are here to support you. If you have any specific enquiries about our on-demand short courses or Smart Skills Digital Badges, please contact us.

Will I have access to any material after I complete the course?

You will continue to have access to all the courses you have completed, the course content and your certificates.

How do I pay?

You have different payment options when you purchase a short course at Torrens University Australia, including direct debit and credit card. To find more about fees please click here.

Can I use FEE-Help if I am a domestic student?

No, FEE-HELP is not available for on-demand short courses and Smart Skills Digital Badges. Read more about eligible courses here.

My company wants to register and enrol several employees. Do you have an offer in place?

Yes, we do. Please send us an email here and we will assist your organisation with these enquiries.

Is there an age restriction or entry requirement to consider?

There are no age restrictions or any other requirement to be eligible to study a short course at Torrens University Australia. Love the way you learn and start today!

How do I sign up to Short Courses?

To create an account on the TorrensOnline platform, simply click SIGN UP in the top right corner of the screen and enter your details to create an account. Once you have created an account, you are free to explore the courses available to you in the platform to purchase.

Alternatively, you can create an account by selecting a Short Course that you would like to purchase. If you do not have an account when you purchase a course, the platform will prompt you to create an account.

What do I do if I forget my username or password?

If you have forgotten your password when you attempt to sign in, you can reset it by clicking on Forgot your username or password in the prompt provided in the sign-up box. You will then be asked to enter your email address linked to your account. Shortly after you do this, you will be sent an email which will include instructions on how to reset your username or password.

I’ve reset my password and I’m still having trouble logging in.

Please ensure that you are logging in with your username, not your email address. If you have forgotten your username, you can reset it by clicking on Forgot Your Username in the prompt provided in the sign-up box. 

Will there be more online learning courses to complete?

Torrens University is in the process of developing a large number of Short Courses to cover a wide range of topics that directly align with current and future industry demands. More Short Courses will be available for purchase as they become ready. 

Will I get a certificate for completing the online short courses?

You will instantly be issued a certificate, awarded by Torrens University Australia once you have completed your Online Short Course. You can save, print and even share your certificate on LinkedIn. Access your certificate at any time by clicking on your name on the top banner and selecting ‘My Certificates’ - a list of all your certificates are available there for you to download. 

How are the short courses assessed?

You will be required to complete a short multiple-choice knowledge quiz at the end of each short course. You are required to achieve 80% of the questions correct in order to pass. But don’t worry – you have unlimited attempts to pass. 

What do the short courses consist of?

The Online Short Courses are comprised mainly of written content which is written in a way that is engaging and easy to understand. Included in the short courses are videos, interactive elements and scenario activities to aid your understanding of the topic.

Woven throughout the short courses are a series of videos of exclusive interviews with industry experts who provide real-life insight into their field of work.

Do the Online Short Courses have an expiration date?

Your Online Short Courses do not expire. Once you have purchased your courses, you have unlimited time to complete them and you can complete them wherever or whenever you wish.

Do I have to complete the Online Short Course in one sitting?

You can exit the course at any time and it will remember your spot. So you can drop in and out of the courses as many times as you wish.